Privacy Policy
This Privacy Policy explains how SINAL MASTER TELECOM LTDA ("SINAL MASTER TELECOM", "we") collects, uses and protects personal information when you visit sinalmasterrange.com, request a fiber-optic broadband plan, or hire our telecommunications services, such as dedicated business links, structured cabling and Wi-Fi coverage solutions. Effective date: 2026-10-23.
Who we are
SINAL MASTER TELECOM LTDA, registration 54.884.543/0001-48, Rua Galia, 393 - Cidade Ariston Estela Azevedo, Carapicuiba - SP, 06395-060. Contact: [email protected] · +551151987977.
We are the party responsible for the personal information described in this policy. sinalmasterrange.com is operated independently. It is not affiliated with, endorsed by, or sponsored by Google, Meta (Facebook, Instagram), TikTok, Taboola, Outbrain or NewsBreak.
Information we collect
Information you give us. This includes your name, e-mail, phone, and billing address. It also includes the service or installation address when you request a plan, schedule an installation or technical visit, ask for a quote, or contact support. For business customers, it may include the company name and the contact person's details.
Information collected automatically. This covers your device, browser, pages visited, and the ads or links that brought you to our site. It is collected through cookies and similar technologies.
Information from payment processors. We receive confirmation of payment. We do not store full card numbers.
How we use it
We use your information to:
• check the plan or service you request and process your order;
• schedule and carry out installation, on-site work, or remote support;
• answer your questions and support requests;
• send transactional messages, such as order confirmation, appointment details and service notices;
• improve the website and prevent fraud.
With your consent where required, we also use it to send marketing and to measure advertising.
Cookies, pixels and advertising
We use cookies and advertising pixels to measure visits and ad performance. We also use them to show our ads to people who visited our site. These include:
• Google Analytics, for site statistics;
• Google Ads conversion and remarketing cookies;
• the Meta Pixel and the Meta Conversions API, which sends certain website events (such as a page view, form submission or purchase) from our server to Meta;
• the TikTok Pixel;
• cookies and pixels from native ad networks (Taboola, Outbrain and NewsBreak).
We do not send health information or any information about a personal condition to any advertising platform. Data shared with ad platforms is limited to what is needed to measure and deliver ads.
You can manage or block cookies in your browser settings. You can opt out of interest-based ads in each platform's ad settings, including Google Ad Settings and Meta, TikTok, Taboola, Outbrain and NewsBreak preferences. You can also use the Google Analytics opt-out browser add-on.
Sharing
We share information only with providers that help us operate. These include hosting, payments, scheduling and field service, e-mail, analytics and advertising measurement.
We also share information when required by law, or as part of a business transfer.
We do not sell your personal information.
Your rights
Depending on where you live (including California and other U.S. states), you may have the right to request access, correction, deletion and portability of your information. You may also have the right to opt out of targeted advertising.
Write to [email protected] to make a request. We will not discriminate against you for exercising your rights.
Retention and security
We keep information only as long as needed for the purposes above, such as providing and supporting your service and billing, or as required by law.
We protect it with reasonable technical and organizational measures.
Age requirements
Our website is not directed to children under 13, and we do not knowingly collect their information.
Purchases and service contracts are limited to adults 18 and older.
Changes and contact
We may update this policy. The effective date above shows the latest version.
Questions: [email protected] · +551151987977 · Rua Galia, 393 - Cidade Ariston Estela Azevedo, Carapicuiba - SP, 06395-060.