Shipping

SINAL MASTER TELECOM provides services in person or remotely: nothing is shipped physically. This page explains how our fiber-optic broadband plans and telecommunications services are delivered.

No physical shipping

We do not ship products by mail or courier. No shipping costs apply.

How the service is delivered

Appointments are scheduled with you after contact. The service is delivered at Rua Galia, 393 - Cidade Ariston Estela Azevedo, Carapicuiba - SP, 06395-060 or remotely, as agreed.

Installation, structured cabling and Wi-Fi coverage work are carried out at the location agreed with you when the appointment is scheduled.

Scheduling

After your order or request, we contact you to confirm the details and agree on a date for the appointment.

To reschedule, contact [email protected] or +551151987977.

Remote support

Technical support that does not require a visit may be provided remotely, as agreed with you.

Contact

SINAL MASTER TELECOM LTDA · [email protected] · +551151987977 · Rua Galia, 393 - Cidade Ariston Estela Azevedo, Carapicuiba - SP, 06395-060.

Access delivery

Access details are sent to the e-mail used at checkout within 15 minutes.